Cookie Policy
Last updated: 8 April 2025
What are cookies?
Cookies are small text files stored on your device by your web browser. They help websites remember your preferences and keep you signed in. We also use browser localStorage for some preferences, which works similarly but stays on your device.
How we use cookies
Fixr uses a minimal set of cookies and local storage. We do not use any analytics, tracking, advertising, or session-recording services. The cookies we use fall into two categories.
Essential Cookies
Required for authentication, core functionality, and remembering your preferences. These cannot be disabled.
| Cookie | Purpose | Duration |
|---|---|---|
| sb-access-token | Authentication token (JWT) that keeps you signed in | Session |
| sb-refresh-token | Allows your session to be refreshed without re-entering your password | Session |
| fixr_consent | Records your cookie preferences so we don't ask again | 180 days |
| sidebarCollapsed | Remembers whether the navigation sidebar is open or collapsed | 1 year |
| theme (localStorage) | Remembers your light or dark mode preference | Persistent |
Third-Party Services
We use one third-party service that loads external scripts. It is only activated with your explicit consent.
| Service | Purpose | External hosts |
|---|---|---|
| NLX Touchpoint | In-app AI chat assistant ("Ask Arnie"). Loads external JavaScript and connects via WebSocket to process your messages. | unpkg.com, apps.nlx.ai |
Managing Your Preferences
You can change your cookie preferences at any time by clicking the button below, or by using the small cookie icon in the bottom-left corner of any page.
Further Information
If you have questions about how we use cookies or handle your data, please contact us. You can also find guidance on cookies and your rights from the Information Commissioner's Office (ICO).